- Thread starter PJT
- Start date
Power Co. shuts off house power by mistake.
You live in DR long enough to know the answer to this question.
About 5 years ago a contractor for Edenorte dropped a large tree branch that wiped out the power to my MIL house and caused her TV to blow up, along with damaging the roof of her neighbor. Both put in claims with Edenorte and we told it would take a couple of months. Still waiting for compensation.
The obvious answer is the company does nothing. But is it legally obligated to make right a situation resulting from its error? How often has a customer had his electricity cut off for non-payment of a bill? When the customer pays to restore electricity he also has to pay a reconnection fee. Well, going to the flip side, the company should reimburse a customer when the company screws-up. However, as we all know they never screw-up.
Regards,
PJT
This "should" be in the Clown Bin.
Legal obligations of the government run EDE's... That is funny.
Legal obligations of the government run EDE's... That is funny.
A few years back a voltage issue blew everything our neighbor back then owned. He was a very liked, hard-working man, EDE gave him nothing... Our fridge repair guy gave us a stern talk that never connect anything more expensive directly to the wall, always use voltage protector/regulator... We had one, it just blew up and my MIL neglected to inform us...
As I read the posts in this thread, I can literally feel the suffering of my fellow human brothers and sisters. If I could turn the clock back 20 years, knowing everything I know now, I still wouldn't be any more prepared or accepting. The stunningly sad state of the power and legal infrastructures and associated processes of the Dominican Republic is a global thermonuclear humanitarian disaster unfathomable even to the heavens or beyond.
You should be working there. You fit right in...........
Actually it's called ProConsumidor, they go after LadroneNorte.... WhatsApp 809-567-8555.... the OP should send them a message and see if there is a solution.... only cost a minute of your time.....
ProConsumidor works good when you buy a faulty appliance from Plaza Lama or any other store and they doesn't want to change or fix it, or if you paid some company for installation of something and they messed it up or never showed up at all... although you need to wait 15 business days for the first audience after you file a complaint, then again for the second audience if you didn't come to the agreement, then 30 to 90 days for the resolution of the departamento juridico if you still didn't come to the agreement with the other party... so it's not that fast anyway, but the outcome can be in your favor.
But fighting EDEs with ProConsumidor will be a total waste of time.